Head of RevOps

Department: RevOps / Service Delivery
Location: Remote, USA (Denver, CO a plus)
Reports To: Founder & CEO
Employment Type: Direct hire, Full-time
Seniority: Senior
Salary: $160,000 – $180,000 DOE

Squad4 is seeking a tech-savvy, data-first, and growth-focused Head of RevOps to help us lead service delivery including build GTM strategies and execute Revenue Operations for our clients in B2B Tech, SaaS, and IT/cybersecurity.

Are you a RevOps superhero in disguise—with Batman’s utility belt at the ready? Our RevOps team engages in a wide range of activities including: CRM implementation and management, data analysis and ops, process mapping, solution architecting, aligning sales/marketing activities, strategic consulting, training, and more.

If that’s you—OR—that’s what you aspire to be… We want you on our squad!

Responsibilities & Daily Activities

This role is client-facing and requires excellent communication skills (written and verbal), team management, and the ability to distill complex challenges and business requirements into actionable recommendations.

• HubSpot Mastery: Exhibit expert-level proficiency in HubSpot, applying its capabilities to maximize client success in Revenue Operations.
• Deep Understanding of GTM and Lifecycles: Possess a thorough knowledge of Go-To-Market strategies and customer lifecycle management, applying these concepts to enhance client outcomes.
• Strategic Client Engagement: Plan, execute, and lead client meetings focused on optimizing commercial strategy and RevOps, delivering solutions that drive substantial results.
• Process and Workflow Development: Design and map efficient processes and workflows for marketing, sales, and service teams, emphasizing team efficiency and bottom-line growth.
• KPI and OKR Management: Define and oversee key performance indicators (KPIs) and objectives and key results (OKRs) for RevOps service delivery, ensuring alignment with client goals.
• Operational Gap Analysis: Identify and bridge gaps in customer operations and digital infrastructure, creating new avenues for revenue growth and operational efficiency.
• RevOps Performance Analysis: Coordinate with the team to measure and report on RevOps KPIs for clients, ensuring transparency and continuous improvement.
• Data-Driven GTM Strategies: Develop strategies that transform GTM, customer, and RevOps data into actionable insights through executive-friendly dashboards.
• Executive Engagement and Change Management: Actively engage with executives and senior stakeholders to facilitate and support effective organizational change management.

Qualifications For Success

• You’re a self-starter, knowledge-seeker, and have a deep desire to continuously improve
• You take ownership for your projects, your growth, and your behavior—ALWAYS.
• Zealous in your attention-to-detail for quality, design, and communication
• Strong written and verbal communication skills and the ability to communicate
• Always willing to constructively express challenges or blockers
• Ability to provide realistic estimates for work and delivery timelines
• Authorized to work in the U.S. without employer sponsorship required
• Experience with HubSpot required
• Experience with lean project management tools like ClickUp or Monday.com preferred
• 5+ years of HubSpot/CRM management and implementation (alternative CRM experience will be considered)
• 5+ years of relevant leadership experience in a sales, marketing, or service ops role at a high-growth company (administration responsibility at some level)
• 5+ years of relevant experience in a professional services or delivery role (technical, development, project management, etc.)
• You possess a deep understanding and have relevant experience in startups or scaling B2B/SaaS/IT companies. (i.e. You know the challenges of rapid growth and know how to enact plans and solutions to overcome. You also know how to be scrappy and get things done.)
• Can talk strategy AND technical implementation needs with executives AND then go implement those solutions
• Proven project management experience to ensure smooth, on-time delivery
• Always a Team Player (Squad focused)

Benefits & Additional Information

• Make an impact in a lean and fast-growing team environment
• “Core business hours” with flexible work expectations
• Fully remote (Headquarters in Denver, CO)
• Technology Allowance: All the tech/tools you need to be successful
• Professional development and career growth opportunities
• Unlimited PTO. Take it when you want it. (Though we’re a small team with ambitious goals.)
• Health Benefits: Medical, Dental, Vision
• 401K and retirement planning
• Work with an organization that prioritizes maintaining an environment for professional growth, mutual respect, and rewarding contributions to the squad (team)
• Competitive salary and compensation package (DOE)